What does this mean?

The information contained on this page applies to you only if you hold an account with us and you reside in California, USA or Virginia, USA. If you do not reside in those states, please do not use this page as the information is not applicable to you.

I live in California or Virginia. What are my rights?

As explained in our Privacy Policy, it is a legal requirement that we provide you with the ability to opt out of us selling or otherwise sharing your personal information, allow you to opt out of automated decision making/profiling, targeted advertising and to allow you limit processing of sensitive personal information as defined by the applicable state laws. This page provides all the information you need to exercise your right to opt out.

Do you sell/share my personal information?

Our Privacy Policy provides full details of how we share your data with third parties.

How do I opt out?

If you would like to proceed with your “do not sell/share my information” request, we ask you to send an email to support@ask.fm. In order to process your request promptly and accurately, please provide your username and email address associated with your account.

How do I opt out of profiling/automated decision making/targeted advertising?

Targeted advertising is based on your activities on the platform so it is not covered by the US state data laws.

If you want to opt out of profiling/automated decision making, this will impact what you see on the platform as we use this to show you content applicable to you, and possible people to connect with based on your preferences. To opt out please email support@ask.fm

How do I limit the processing of my sensitive personal information?

For limiting your sensitive personal information processing, please do not use the form. You are in full control of the information you share with us – to delete your sensitive information please remove it from your profile. If you wish us to no longer process your financial information then you will require to contact customer services, or downgrade/close your account online, as we are unable to provide a paid for service to you if you do not permit us to process your payment information.