Transparency Report

See Transparency Report effective before 2023-03-23.

Effective Date: 2023-03-23


ASKfm is a territory for people, where you can find communication and attention, new friends, and express your thoughts.

We are determined to maintain a safe space where everyone feels protected by our Terms of Use, regardless of the country where they live, the religion they profess, gender, or beliefs that they share on the site.

We are committed to regularly updating our Community Guidelines and Terms of Use to avoid misunderstandings with the audience when some content remains visible or is removed from the platform.

In this report we share ASKfm results of offending content removal and law enforcement requests processed in 2022. We will continue sharing such reports to make our community more transparent and open to our audience.

Average monthly active recipients

In keeping with Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market for Digital Services and amending Directive 2000/31/EC (the “DSA”) this is information on the average monthly active recipients of ASKfm in the Union, calculated as an average over the period of the past six months as at 17.02.2023: 169,227.

New Safety Accomplishments

Our main concept is delivering attention to our audience within safe and mutually respectful communication. We defined our Community Guidelines and Terms of Use and updated them in October 2022 to keep our concept. With the advent of new content units, such as Answer Chats and Private Chats, we added security features with focus on privacy of our customers.

In 2022 we expanded our cooperation with 3rd parties, especially counter-terrorism organizations. Based on this collaboration and new resources, we have updated our training materials for the moderation team, which has impacted the amount of cleared posts and banned profiles due to display of extremism. The ASKfm team is dedicated to making user experience as positive as possible.

Our Safety tools page describes all possible options for user safety. Moreover, this section is helping out parents concerned with protection of their children on social networks.

Content Moderation

In 2022 our moderation team showed great results in multitasking performance. This became possible after implementing several technical improvements in the moderation process. We made the moderation interface more user-friendly for our team. This allowed us to check queues of new content much faster.

External Cooperation

In 2022 we received 91 requests to take actions against malicious content on the platform from official organisations or representatives. All requests were processed, and actions were taken according to our platform policy. We are committed to escalating issues that threaten the safety of our users that may require Law Enforcement intervention. From our side, we reported 35 cases with the top priority threats to Law Enforcement:

Type of threat Number of cases reported
Extremism 5
Self-harm 20
Grooming 5
Violence 10
Other 6

We consciously understand that the world is changing, various crisis events are taking place, and new risks appear for people, especially minors. Therefore, we stay sharp, always ready to apply a new approach in order to become the best for our audience under modern trends.

ASKfm is open for cooperation with official organisations against threats to others or self, threats of violence, illegal activity, and content harmful to minors on the Web.

Our email for content issues is